Got a question?
You can find some of the most frequently asked questions below about the Support Base. If there is something you cannot find, feel free to contact us here.
If you’re having technical problems with any of our digital tools, such as AsteronConnect, BEN, Document Library and Showcase, email our distribution team.
For enquiries about existing policy holders, email our distribution team and include the client’s name and policy number.
If your details have changed, email our distribution team and they will let you know what information they need to update your details on our system.