We will pay out claims when the person insured dies or, where eligible, is diagnosed with a terminal illness.
If you have funeral insurance, it’s important you understand your policy wording because it explains everything you need to know about your funeral insurance like:
- the premiums you need to pay
- how long you need to pay them
- any stand down periods
- exclusions that apply
- when a claim can be made
It’s a good idea to let a family member or someone close to you know if you have a funeral insurance policy. This is so that when you pass, they can ensure a claim is made on your policy. More information, including specific definitions, like terminal illness, please check your policy wording.
How do I get funeral insurance?
Funeral insurance is designed to be simple and accessible. You don’t need to provide us with detailed medical information to obtain cover. If you would like to receive financial advice, we can put you in touch with an adviser.
Funeral insurance is not a savings plan, the longer you live the longer you may need to keep paying premiums
The longer you live, the longer you may need to keep paying premiums to keep your cover. If you live a long life, and are not diagnosed with a terminal illness, there’s a risk you may pay more in premiums over the lifetime of your policy than the total amount you are insured for. A claim is then made and if the claim is accepted, we will pay the sum insured to the policy owner, the estate or any nominated beneficiaries.
Are there situations when I can stop paying my premium?
There are certain circumstances where customers no longer need to pay premiums to keep their cover.
For example, when the person insured reaches a certain age or the policy has been in force for a certain amount of time. If your policy is one of these, we will let you know when you can stop paying your premium.
It’s important that you keep paying your premiums unless we get in touch. If you stop paying your premium or cancel your policy, there will be no refund of premiums already paid, and you won’t be able to make a claim.
We recommend you read your policy wording and check details regarding the payment of your premiums.